Ford of Canada has stated that Barry Engle, who led the company for 8 months, is moving on to the New Holland Agricultural Equipment company.  I wish him luck but, I found his closing statement somewhat misleading.

Quoted in the Toronto Star, Engle stated, “Leading Ford of Canada has been one of the best experiences of my career and it’s very difficult to leave a team that is so committed to its customers and to building future success”.  Committed to its customers???!!!!

Which ones?  I think there are quite a few of us out there that would beg to differ on that point, considering the number of leaky windows causing our electronics to fry and putting our lives at risk.  As well, they even censor you from their customer input website if you don’t like their product. 

I also get a kick out of the statement, “building future success”.  In the Toronto Star there is a headline, “Big 3 drop in customer satisfaction survey”.  The article stated that “US car buyers are growing less satisfied with their purchases from domestic auto makers while their Asian and European competitors continue to improve.”  Maybe the Big 3 and the CAW/UAW should take this into consideration before coming to our government asking for handouts.  If you can’t build a good product and support the consumer, why should the consumer support you with our taxes? 

Engle’s is supposedly going home to be with his extended family.  Maybe the guy just got frustrated working for a company that cares less about the consumer and more about raking in more tax funds for the stockholders.