IDG Next Generation Marketing 2008 - Helen Park, SVP SK Telecom
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Helen Park works for SK Telecom, the company who runs Korea's largest social network Cyworld. Today she is presenting their "T" brand case study. T is the mobile lifestyle service from SK Telecom (similar to Verizon/AT&T/etc).
Key takeaways:
- Rebranding campaign from previous Speed 011 name
- Three stage advertising campaign - dreamer, 24 hours T, mobile communications
- Previous campaign was disconnected from the consumer's view
- Mobile = necessity, essential
- Moved from service proposition to value proposition brand
- Engaged in storytelling to convey the new brand proposition
- Had to evolve from storytelling 1.0 (push/mass) to a never ending story in storytelling 2.0
- Enable the consumers to tell the story themselves, re-craft it and have it become their own
- Song in ad campaign was very catchy, open structured and could be crafted into something new
- Played well with Karaoke culture in Korea
- Ad campaign played on the openness of the brand through song and the "realize" tagline
- The gist was "whatever you think can be realized" "anything is possible as you think"
- Used digital to allow customers to add their own lines to the song
- Used 2008 Beijing games to build momentum
- Transformative logo was more symbolic, more rounded (adaptive) and streamlined to match brand attributes
- Created brand shop "hello T" to pull all of the elements together
Here you can see one of the clips with one of Korea's most popular singers:
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advertising, branding, marketing, Marketing 2.0 and beyond, Matt Dickman, Techno//Marketer, trends, web2.0
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