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Blogs about: Customer Service

Featured Blog

Six Tips for Getting Better Speed of Service Results

Cory Tucholski wrote 47 minutes ago: There are many ways to improve speed of service results. Here are six possibilities: Be a leader Or … more →

Tags: General

Farm Girl Festival: Visitors praise event

llanekbj wrote 5 hours ago: Lowell Davis with his Granddaughter To read the story CLICK HERE This was a great event, but what I … more →

Tags: Marketing, Sales, Family, Business, Life, crafts, Missouri, Arts, Red Oak II

Rogue's Grump of the Week

Jeromy wrote 6 hours ago: City of Los Angeles Department of Water and Power - Got my DWP bill this week and noticed that I am … more →

Tags: San Pedro, L.A. DWP

How to exceed expectations

Daniel wrote 6 hours ago: It was the last Friday in the month. It was 2:56 p.m. As I entered the conference room on the 39 flo … more →

Fear and Loathing on the CTA

MaggieConv wrote 6 hours ago: We all have the occasional bad experience when riding the CTA. I’m pretty sure that it’ … more →

Tags: Complaints, attendant, Belmont, Chicago, CTA, horrible, Public Transportation, Red line, the el

Improve your online business - buy from your competition

tiphut wrote 10 hours ago: Everyone is trying to sell their items on line these days through a website or ebay. The big guys wi … more →

Tags: Amazon, Amazon.com, Business, Computer Programs, e-commerce, Ebay, eBay.com, franchises oppurtunities, Money

A Banker's Life: Customer Service Appreciation Week1 comment

thedailyelephant wrote 18 hours ago:     The fact that my everyday life [from the hours of 8-4:30] is a mirror image of The Office - i … more →

Tags: a bankers life, Banking, customer service appreciation week, Funny, hawaiian shirt, Humor, Life, Steve Carell, The Office

Find a Great Franchise Investment

shivacpt wrote 22 hours ago: Initially of all choose businesses of concession which you are interested inside. Do not import what … more →

Tags: Business, Accounting, advertising, Change Management, continuity, Franchising, fundraising, Human Resources, Management

Vodafone - bad customer service and pushy sales tactics

ballueder wrote 1 day ago: Hello, Now, let me have an official go at Vodafone. As, in my eyes, best provider of mobile services … more →

Tags: Personal, CB Consulting, Marketing, Bad Customer Service, negotiataion with Vodafone, T-Mobile, O2, Vodafone, Mobile Phone Providers

Answers and Access

bsimius wrote 1 day ago: My thoughts haven’t been so systematic recently. Sometimes, life seems to lull, routine reasse … more →

Tags: Probably Not Entirely Serious, Hopefully Not Entirely Serious, Somewhat Absurd, Bordering on the Excessive, Possibly Taking It A Bit Too Seriously, Updates

Triathlon Lab rocks me with an Orbea Ordu!1 comment

Max Miller wrote 1 day ago: Some weeks ago the owner of Triathlon Lab contacted me via Facebook and not only apologized for the … more →

Tags: post workout thoughts, Bike porn, gear, Cycling, Triathlon Lab in Redondo Beach rocks, tri bike shopping, Orbea Ordu

I'm Baaaaaaaaaaaaaack!!!!1 comment

Christina Schmidt wrote 1 day ago: I just got my computer back today…HIP HIP HOORAY!  Although I lost ALL of my files, I’m … more →

Tags: Life, Computer, geek squad, Ranting, Best Buy, Windows XP, hard drive

AT&T Mobile? More bars (supposedly), but possibly more charges, too1 comment

Peng wrote 1 day ago: Before I finally get to some links I want to post today, I just got off the phone with something I w … more →

Tags: Tech, apology, AT&T, Horror, phone

Each phone call, no matter how negative, is an opportunity...1 comment

Patrick wrote 1 day ago: In these economic times, when it may be harder to get new business, it makes it even more important … more →

Tags: Working, Marketing, Work, Business, Hairstylist, hair salon, phone, Phone Skills

How many calls is a lot?

callcenterblogs wrote 1 day ago: What constitutes a large volume of calls for one company may be a drop in the bucket for another.  … more →

Tags: Business Answering Services, Call Center Services, Order Entry, Sales and Marketing, CALL, Volume, spikes, Staffing

Caring for Customers in Up and Down Markets

SalesGuy wrote 1 day ago: Many of our clients are in the financial management industry. These times are very difficult I am su … more →

Tags: CRM, customer support, Customer Relationship Management

10% of you have listened to people having sex!

pblunden wrote 1 day ago: This was just one of the many statistics provided to call centre operatives by Tim Bishop, Head of S … more →

Tags: multi channel, Customer experience, Brands, user experience, Call centre

The best bad customer service retort ever. Seriously.2 comments

kileigh7 wrote 1 day ago: So, on Wednesday, we took Isaac to Dr. ENT. We went to the OTHER office, not the normal one. Long st … more →

How to Market Your Salon Business - Part 2

stylin wrote 1 day ago: We’re gonna pick up where we stopped and continue on with marketing your business: 2. Customer … more →

Tags: Business Entrepreneur, Small Business, Hair Stylists, Marketing, salon business, salon marketing

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