Kent State Help Desk
helpdesk@kent.edu
330-672-HELP (4357)

Hours
Helpdesk services are available 24/7 all year including holidays.

Announcements Google E-mail comes to Kent StateA new Kent State-developed workflow is improving the efficiency, accuracy and tracking of scholarship payments to student accounts.Proxy Users – The proxy server is being retired. In its place, please install and use the Kent State University Virtual Private Network, or KSU VPN. Full-Disk Encryption Heightens Security of Sensitive DataEmergency Messages on Your Mobile Phone - Flash ALERTS

Services & Resources

Person-to-Person Assistance
Helpdesk, Desktop support, Project management, Educational technology design, more...

Multimedia & Course Development
Course management (Web CT Vista), Multimedia development - academic/ administrative, Content management (CommonSpot), more...

Network Connections
Internet access, Wireless (FlashZone), Telephone and blackberry resources, more...

Administrative Systems
Intranet (FlashLine), Core systems (Banner/ERP), Reporting(Cognos), more...

E-mail & Calendaring
Password reset, Faculty & staff, Web access for faculty & staff, Faculty & staff using Mac, Student Web access, more...

Classrooms, Labs & Additional Facilities
Classroom tech support, Computer labs, Moulton Hall room requests, more...

Software & Hardware
Microsoft Agreement, Downloads for Windows, Downloads for Mac, Computer recommendations, Faculty refresh, more...

Security & Policies
Request access to Banner, Copyright Infringement, Policies, Report a computer security incident, more...

google @ Kent State graphic
What's so great about Google E-mail at Kent State University? Find out now!

This fall, Kent State University will replace the FlashMail e-mail system with the Google E-mail service. The change will result in several benefits for those currently using FlashMail. Follow the links below to find out more.

Activate your account now: http://google.kent.edu/

Google story in e-Inside: http://einside.kent.edu/?type=art&id=90788

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This page was last modified on November 7, 2008

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