digital communicator, web strategist and social media agitator in UK government
London, United Kingdom
- Current
-
- Head of internet communication at Ministry of Justice
- Past
-
- Social media review at Cabinet Office
- Internet development manager at Department for Constitutional Affairs
- strategic planning and policy roles at Department for Constitutional Affairs
- Executive manager at Wired Wessex
- Head of marketing at Workhouse Ltd
- Marketing executive at Cornhill Insurance
- marketing roles at financial services companies
- Education
-
- Chartered Institute of Marketing
- Chartered Institute of Marketing
- University of Southampton
- Recommended
- Jeremy has 5 recommendations 5 people have recommended Jeremy
- Connections
- 199 connections
- Industry
- Online Media
- Websites
Jeremy Gould’s Summary
I am a civil servant at the UK Ministry of Justice with responsibility for digital media strategy. I lead a team of web professionals managing a portfolio of websites, developing customer-centric online communication propositions, and using social media tools to encourage online engagement.
Prior to joining the civil service, I worked on web 'stuff' in wider public sector, corporate, and agency environments.
Jeremy Gould’s Specialties:
Proposition development with a technology agnostic approach
Defining user experience - strong ability to act as an 'informed customer'
Using social media for online engagement and delivering lean, functional web presences
Delivering with limited resources
Building and motivating teams - physically and virtually
Qualified and experienced OGC gateway reviewer
Jeremy Gould’s Experience
Head of internet communication
Ministry of Justice
(Government Agency; 10,001 or more employees; Government Administration industry)
May 2007 — Present (1 year 8 months)
Lead on development and implementation of digital media strategy and policy for 3rd largest UK government department.
Work with business leaders to identify online communications requirements, ensuring fit with the organisation’s overarching business and communications priorities.
Oversee day to day running and development of the corporate website (www.justice.gov.uk) managing team of content editors.
Ensure adherence to quality, consistency, usability and accessibility standards for department's portfolio of over fifty websites.
Identify options and develop propositions for using social media tools and applications.
Advise senior management on digital issues.
Represent the department on relevant cross-Whitehall bodies.
Board member for another government department's website rationalisation programme.
Organiser, first UK government barcamp.Social media review
Cabinet Office
(Government Agency; 10,001 or more employees; Government Administration industry)
March 2007 — June 2007 (4 months)
Worked as part of Government Communications review team, providing specialist advice and expertise. Review examined:
The opportunities, challenges, risks and implications of social media for government.
How government departments were already using social media.
What role government should play in this space.
What guidelines civil servants needed to engage in social media as part of their jobs.Internet development manager
Department for Constitutional Affairs
(Government Agency; 10,001 or more employees; Government Administration industry)
August 2004 — May 2007 (2 years 10 months)
Similar role and responsibilities to my current position at the Ministry of Justice.
strategic planning and policy roles
Department for Constitutional Affairs
(Government Agency; 10,001 or more employees; Government Administration industry)
April 2002 — August 2004 (2 years 5 months)
Led departmental strategic planning and corporate reporting team, including producing the department's annual report for Parliament.
Led policy development, and stakeholder communications, for elements of the Constitutional Reform Bill programme.Executive manager
Wired Wessex
(Non-Profit; 1-10 employees; Marketing and Advertising industry)
August 2001 — April 2002 (9 months)
Headed up a publicly funded company supporting the new media industry in Hampshire. I created opportunities for members to network, increase their knowledge, and develop their businesses. through a comprehensive programme of workshops, seminars, networking meetings etc. Membership of the network doubled to over 500 SME's during my leadership.
Head of marketing
Workhouse Ltd
(Privately Held; 11-50 employees; Online Media industry)
July 2000 — August 2001 (1 year 2 months)
Responsible for managing the marketing function at a digital media agency including promotion, direct mail and new business development. Overhauled all marketing tools, introduced electronic interactive demonstrators, and developed proposals for client projects.
Marketing executive
Cornhill Insurance
(Public Company; Financial Services industry)
June 1996 — August 2000 (4 years 3 months)
Part of marketing team responsible for organisational branding, advertising, corporate entertainment, market research etc. Led on web and ebusiness proposition development projects, trade advertising and market research.
marketing roles
financial services companies
(Financial Services industry)
1992 — June 1996 (4 years)
Learnt the ropes developing direct mail campaigns, local and sector advertising etc.
Additional Information
Jeremy Gould’s Websites:
Jeremy Gould’s Interests:
Mountain biking, running, cooking, being by the sea, music, general geekery.
Jeremy Gould’s Groups:
full member of the Chartered Institute of Marketing (MCIM) from 1999
- ThoseInMedia (The Who's Who in All of Media) ThoseInMedia (The Who's Who in All of Media)
- Public Sector Marketing 2.0 Public Sector Marketing 2.0
- eGov Community eGov Community
- Social Media Mafia Social Media Mafia
- Tweeple Tweeple
- Online Information Conference Online Information Conference
- Tuttle Tuttle
Jeremy Gould’s Honors:
www.dca.gov.uk - third placed government website in Precedent Research annual review of government websites 2005.
Jeremy Gould’s Contact Settings
Interested In:
- career opportunities
- job inquiries
- expertise requests
- reference requests
- getting back in touch